Plumbing Service Manager - Houston, Texas

Village Plumbing & Home Services

WHO WE ARE

Village Plumbing & Air is a Woman (and family) owned company born in 1946. We are a growing company and credit this to our commitment to taking care of our employees – who take care of our customers. We provide UNRIVALED service! We follow a set of values which include: integrity, respect, responsibility, unity and motivation. These five simple words have great meaning in our culture and help us provide consistent, five-star service to each customer.

WHY WE NEED YOU

We are continue to grow!  The plumbing department is our largest service department.  We recently had a seat open and we need an experienced, dynamic, and highly organized manager.

The Big Task

The Plumbing Manager is responsible for maximizing profit and efficiency in an ethical manner.

KEY SUB TASKS

The primary functions of the Plumbing Manager is to prioritize, direct and supervise all field Technicians. Focus on customer service and delivering more than what was promised. The Plumbing Manager utilizes customer service training to educate and assist Field Technicians in how to educate customers in choosing service and finance options and handling customer relations. Follows company training to assure prompt and accurate customer service as well as excellent employee relations. Is aware of the importance of incentive programs and assures fair and equitable distribution of work and proper documentation of said work.

Is knowledgeable of and practices the concept of ‘Flat Rate pricing and teaches others how to use the pricing policy.


SKILLS AND EXPERIENCE

  • 5 or more years management of a $10mm department
  • Texas State Board of Plumbing Examiners Journeyman license (or higher)
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What We Offer

Salary, bonuses, health insurance, life insurance, 401k with match, Paid Time Off, as well as optional dental and vision insurance.

Learn More About Us

To learn more about us and apply, please go to www.villageplumbing.com