Service Manager

Pippin Brothers, Inc

WHO WE ARE

Pippin Brothers is a family owned and operated family business that has been in Lawton since 1978.  Our team is the best in the area for plumbing, heating, and air conditioning.  We are a company that appreciates all of our team members and we provide a respectful, supportive work place that is considerate of family and work balance.  Our team provides the best service in the area and we are here to stand behind our work.

WHY WE NEED YOU

We are looking for the right person with the perfect blend of field knowledge, administrative talent, and personality to lead and train others.

The Big Task

You will build and lead an ideal service department with the best in the business working with you.

KEY SUB TASKS

  • Recruit, hire, train and improve the field technicians.
  • Work with the dispatch department to make sure the right technician goes to the right job.
  • Bring more energy than you take, because you will set the tone every day for the entire department.
  • Inspire technicians to hit their goals.
  • Train, develop and hold your team accountable to exceptional performance standards.

SKILLS AND EXPERIENCE

  • You should have prior experience as a technician and we would prefer someone with prior experience as a manager.
  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to provide unparalleled customer satisfaction.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
  • Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

What We Offer

  • Competitive Salary plus performance bonuses
  • Company supplied pick-up truck
  • Medical Insurance -- health, dental, vision, life insurance, short-term and long-term disability
  • New technology, including iPhone, iPad & access to integrated software
  • 401k Plan with a company match
  • Two weeks paid time off
  • On going training